IS YOUR QUESTION ANSWERED HERE?

Why can't I find my account? Why can't I login?

It's possible your account was deleted. Try searching for your username / membername on the General Search page.
If you are taken to a profile within your account, then your account has not been deleted.
If you are not taken to a profile within your account, but instead, you see a 'There is no such user' message, or you are returned to the Search page, then your account has been deleted.

Why was my account deleted?

Common reasons for account deletion are listed here.

How do I delete my account?

To delete your account completely, login to your account and click here.
(Do not send delete requests to customer service. Click here to delete your account.

QUESTIONS ABOUT SPAM, PHOTO SUBMISSIONS, EMAIL VERIFICATION?

The following issues are addressed on the 'Helpful Hints' page:

  • Spam Questions
  • Missing Email Questions
  • Photo Submissions / Questions
  • Problems with email verification link?


    • Please Note

    Do not send delete requests to customer service.

    To delete your account, click here. (Login is required to delete your account.)

    Problems with your email preferences verification link?

    Copy & paste the email verification link in your browser address bar and hit enter.



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